All our Datacenter facilities are SSAE 16 Type 2 Compliant. We are compliant with all protection guidelines and are uptime institute certified.
We have built our TIER 3 Infrastructure carefully with your uptime in mind. Such that, Our datacenters makes use of multiple Uplink points, Electricity sources, Network carriers and etc.,
Let it be rainy or sunny, We have our engineers working inside the datacenter, Providing unmatched 24×7 Live Support, making sure that the executive you’re speaking with can do something instantly!
We monitor the climatic conditions inside all our Datacenter premises by experienced engineers proactively making sure your servers can function in a much smoother way.
Our Datacenters across India enjoys the reliability of Private power grids from Governmental & Private power supplies. Even when the complete Metro City’s power is down, We’ll be able to function smoothly.
Our Datacenters are crafted with Data Security in mind. We monitor all our Cages & Suites 24×7. Apart from that, We use Iris & Fingerprint based access inside our facilities to ensure better security
We believe that just like Justice, delayed support is useless. That’s why we offer around the clock support with an average response time of 15 minutes. All departments of our firm reply faster than you expect.
Even you might not know when you want support. That’s why our team is available around the clock throughout the year to help you with any issues you might be facing. The true 24x7x356 support.
All our Engineers are not just knowledgeable and polite, but they are friendly to core. All our engineers are experts in what they do. This means, they will understand your problem in a better way without needing you to write a lot to make them understand.
Yes you can. You can either upgrade or downgrade your plan within your billing area by hitting a few buttons. If that’s hard for you, you can always get in touch with our sales team, we’ll happily change your plan.
Surely you can. No matter where you have registered your domain name, if you have access to your domain’s DNS, you can choose our hosting to host your website.
We guarantee that your site and your web application hosted on our infrastructure will be online 100% of times. We do have a written SLA guarantee for the same. You can be rest assured about your uptime when you’re hosting your site on Cenchu’s Cloud hosting.
With pleasure. We can migrate any number of websites for you from your previous hosting provider to our intuitive cloud hosting platform for absolute free of cost. In order to initiate a migration, once your purchase is complete, get in touch with our support team.
No. You’re not brought into any sort of contracts and lock-ins. We believe in straight-forward way of business. But at the same time, if you wish, you can get into an annual contract and save 10% every month. But that’s optional and you can make your own decision.
We currently accept PayPal and Indian net-banking as payment options. Customers who wish to pay with BTC or any other coins can contact our sales team to pay in the coin of their choice.
